ISO 20000-1
//Information technology — Service
management
About
Certification by AXIA CERT
What is ISO 20000-1?
ISO 20000-1 is a globally recognized standard that defines best practices for IT service management. It provides a clear framework for the design, implementation, monitoring, and continual improvement of IT services, helping organizations deliver high-quality services that meet customer needs and align with business objectives.
Who is it for?
ISO 20000-1 certification is intended for businesses and organizations of all sizes that deliver IT services. It is an ideal certification for:
- IT and technology companies
- Managed Services Providers (MSPs)
- Organizations handling sensitive personal data
- Public and private sector entities that rely on IT services for daily operations
Benefits of ISO 20000-1 Certification
ISO 20000-1 certification offers multiple benefits to organizations:
- Service Quality Improvement: Ensure the highest quality in IT services, meeting customer expectations and business needs.
- Efficient Resource Management: Improve team efficiency and reduce costs through best practice service management.
- Enhanced Trust: Demonstrate your commitment to data security and privacy, building trust with clients and partners.
- Continuous Improvement: ISO 20000-1 promotes ongoing process development and adaptability to emerging technologies.
- Regulatory Compliance: Helps organizations comply with legal and regulatory requirements, such as the GDPR, ensuring customer data is securely protected.
Why Choose AXIA CERT for ISO 20000-1 Certification?
With extensive experience and a specialized approach, AXIA CERT is your ideal partner for ISO 20000-1 certification. With deep expertise and years of experience we offer tailored assessment, transparent and reliable evaluation systems, and the trust of a leading certification body — ensuring you gain maximum value from your certification investment in quality, security, and the continuous improvement of your IT services.
